Overview

The financial and insurance industry as we know it is undergoing rapid change and the pace of change will increase more rapidly. The business models are changing from the traditional model based on scarcity to an ‘abundance model’ with important implications on pricing, differentiation and customer journey. Traditional players are challenged by start-ups on the one hand who focus on one particular aspect or niche of the company value or customer experience chain and by large ecosystem players from completely unrelated industries.

We will dig into economic history and will explore the world of FinTech and Insurtech which are two of the most critical and fastest growing business areas. We will look into concrete cases with relevant experts who will in person or skype. We will explore Behavioral Science and the profound impact it has on our life. We will look into ideation to finalize or challenge our capstone ideas. At the end of the session you should have solid insights on the world of Finance & Business, concrete application value for your capstone, understand the concept of abundance and be able to apply behavioral science insights.